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TRUST IS IMPORTANT TO US

Sending your precious iMac or Macbook off to a random stranger can be, well… a little daunting. We know it is important for you to know who is dealing with your machine, so Will, the owner of Fix My Broken Mac wanted to create this short video to reassure you that you are in safe hands!

A Little About Us...

Apple are great, we love Apple, but have you tried getting an appointment at the genius bar recently? Chances are we can fix your Apple product faster, and cheaper than Apple can! That’s because we fix things down to component level. That’s right, we actually get a soldering iron out and replace the faulty component rather than replacing the whole board.

Hard Drive Repair

One of the best upgrades you can give your Mac is replacing the original hard drive with an SSD. This significantly speeds your Mac up in terms of booting and opening applications. You’ll feel like you’ve just bought a new Mac! We will even clone your existing data to the new drive. Everything will be just where it was prior to the upgrade.

We all know we are supposed to backup, however the last thing you want to hear when you’ve lost your data is a lecture on backing up, so we wont do that until after we’ve (hopefully) recovered your data.

We use a number of methods to recover your data, and we are at least partially successful about 90% of the time. However, if we can’t recover your data we can point you in the direction of specialist data recovery companies, but be warned prices start at around £1000. That backup drive seems really cheap now doesn’t it. Go and buy one!

Apple have made backing up really easy with time machine, all you need is a drive big enough to hold your data. We like the WD MyPassport drives because they are small and look pretty. Just plug the drive in once a day, once a week, whatever you choose and time machine will do the rest backing up what is new or has changed since the last time you backed up. When people ask us how often they should do this, we ask, how much data are you happy to lose! If the data changes on your Mac on a daily basis you should do it every day. If your data changes rarely then weekly or monthly should suffice

Liquid Damage

Liquid damage is one of the most common issues we come across, beer, wine, coffee, you name it, we’ve had customers spill it on their Macs. However, all is not lost, 95 out of every 100 Macs that are water damaged are repairable, and without replacing the logic board. Don’t be a glass half full person, if your Mac has been subjected to even a small amount of water, it might work for a while after it has dried out, chances are it will start giving you problems a few months down the road. Here are some tips on bringing your water damaged Macs back to life.
Warning, you carry out these steps at your own risk. MacAssist is not responsible for any damage you do to your Mac or yourself by following these tips. Disconnect from the power source Turn the Mac upside down and shake out any liquid Disconnect the battery. On newer Macs this will require unscrewing the bottom case If you feel confident enough, disassemble your Mac to allow any remaining liquid to drain and to allow cleaning
Find a container big enough to put your logic board in, and completely submerge is in isopropyl alcohol with 90% concentration or above. Use a toothbrush or other soft brush to clean any debris from the board. You don’t need to vigorously scrub, just work gently and methodically. Pay special attention to ribbon cables and connectors. Dry the board, DO NOT USE a hairdryer on hot setting. You can use the cold setting or let it dry naturally in a warm place, under a lamp or an airing cupboard for example. Alcohol evaporates quickly. Reassemble your device. If your Mac was fully submerged, it is likely to need a new battery. Try switching it on again If none of that works, or you just don’t feel confident enough doing this, get it to us and let us do it. The sooner the better.

Logic Board Repair

we fix things down to component level. That’s right, we actually get a soldering iron out and replace faulty component rather than replacing the whole board.
GPU repairs go under a process called a BGA reball. GPU failures are down to degraded solder, a GPU chipset has 200 solder points. Apple have to use solder without led in under law. We use the proper led to increase your machines longevity.
 
9 out of 10 boards are repairable – So don’t hesitate to get in touch!